ELECTRIC customers are increasingly frustrated with their billing.
Memphis Light, Gas and Water customers have had issues with inconsistent and high electricity bills.
Barbara Pierotti, a customer of the company, said she received a bill for $1,400 in August.
“My brother lives next door and his house is over 1,000 square feet. His bill was only $400,” Pierotti told Action News 5, NBC affiliate.
Pierotti said she went to the electricity company for answers, but they only gave him unreasonable advice.
“They told me to wash my clothes on cold and let them dry in my house, and then they told me to try to cook outside as often as possible,” Pierotti said.
“I asked them if they wanted me to just live in a tent. »
The company said there were reportedly issues with its meter and changes in billing cycles, but that’s a problem Pierotti says she shouldn’t be responsible for.
It’s because Pierotti says she has paid his bills on time and has records of all of them.
“They always want to offer a payment plan. I don’t need a payment plan. I can pay my bills, but not ones this high,” she said.
Pierotti also asked a utility check at her home, but no one came to help her.
Memphis Light, Gas and Water told Action News 5 there simply weren’t any technicians available.
“I feel like they don’t care. And they will continue to distribute it as long as we continue to pay for it,” Pierotti said.
She thinks she is not alone in having problems with her electricity supplier.
The US Sun has contacted Memphis Light, Gas and Water for comment.