Google Drive users report missing files: Understanding the crisis and exploring solutions
Updated November 28, 2023 | 12:53 IST
Google Drive Crisis: Months of User Data Disappear, Recovery Strategies in Limbo
- A Google Drive glitch results in the loss of recent files, leaving users scrambling to recover them.
- Unofficial solutions emerge as Google investigates missing data issue in Drive.
- Experts advise to be careful when users try to recover lost files from Google Drive.
In recent weeks, a worrying pattern has emerged among Google Drive users: crucial files from recent months have inexplicably disappeared. This issue has caused widespread concern, highlighting vulnerabilities in cloud storage systems that many thought were secure.
People are rushing to Google Support: Topic trends on the support page
The nature of the problem
GoogleResponse and recommendations from
Google has acknowledged the issue and is actively investigating. However, their forecasts remain cautious for the moment. They warned users against deleting files from critical folders and advised making new backups. Notably, Google Drive’s built-in file recovery system is inadequate in this scenario because it only restores files deleted by users themselves.
Unofficial solutions and risks
A ray of hope has emerged among users experimenting with the AppData folder in the Google Drive section. A user reportedly managed to recover files from this cache using an older version of the Drive desktop app. However, this approach goes against Google’s official advice and risks further data corruption.
Safety Measures and Precautions
While Google is working on a fix, users are advised to take preventative measures:
- Back up important data locally: Regular backups can mitigate the risk of losing files stored in cloud services.
- Avoid modifying system files: Manipulating AppData or Application Support folders could result in irreversible data loss.
- Stay informed with Google’s instructions: Follow official communications from Google for updates and recommended actions.
Overview: Cloud Storage Reliability
This incident raises crucial questions about the reliability of cloud storage services. Users have historically relied on these platforms for their convenience and perceived security. However, this event is a stark reminder of the risks inherent in storing data exclusively in the cloud.